Our Accredited Mediators Can Help You To Resolve Disputes And Avoid Costly Litigation

What is Mediation?
Mediation is an effective way of resolving disputes without the need to go to court. It involves an independent third party – a mediator – who helps both sides come to an agreement.

The role of the mediator is to help parties reach a solution to their problem and to arrive at an outcome that both parties are happy to accept. Mediators avoid taking sides, making judgements or giving guidance. They are responsible for developing effective communication and building consensus between the parties. The focus of a mediation meeting is to reach a common sense settlement, agreeable to both parties.

Mediation is a voluntary process and will only take place if both parties agree. It is a confidential process where the terms of discussion are not disclosed to any party outside the mediation hearing. If parties are unable to reach agreement, they can still go to court. Details about what went on at the mediation will not be disclosed or used at a court hearing. Both parties share the cost of mediation, which will depend on the value and complexity of the claim.

It can often identify solutions which are not evident during the early stages of a dispute or are available as a result of subsequent litigation, for example, the provision of a reference or an apology. To some extent, the process deals more effectively with the emotional aspects of a dispute, providing a space where they can be expressed and heard.

Even if mediation is not successful, the confidential discussions can often lead to a resolution at a later date, again without litigation. The success rate for mediation is usually 70-80%.


Accredited Mediator
Our qualified Mediators hold CEDR (Centre for Effective Dispute Resolution) Accreditation, internationally recognised as the standard of excellence.
CEDR is accredited by the Civil Mediation Council as a Commercial and Employment mediation provider and fulfils the Council’s set standards of training, CPD, and administration and is endorsed by other respected bodies.


Pam Loch
Founder of Loch Employment Law and HR Advise Me in 2007, Pam Loch is a dual qualified English and Scottish Lawyer with extensive experience in Employment Law and HR having worked with global and regional law firms during her career as an Employment Lawyer.

With over 15 years as a qualified Employment Law specialist and 9 years as an accredited Mediator, Pam Loch delivers as an effective and commercially minded negotiator.

A considerate and approachable communicator, Pam engages with individuals and is able to facilitate discussions, even in the most difficult situations.

Pam has been involved in a number of mediations where a successful outcome has resulted in closure for the parties involved at an earlier stage and a much lower cost.

Pam is an accredited CEDR Mediator and holds a Law Degree from Edinburgh University and an Accountancy Degree (B.Admin with honours) from Dundee University.

John Scott

More than 30 years as an HR practitioner and consultant have given John Scott significant direct experience of commercial disputes at employee, shareholder and boardroom levels, and of the complexities of managing large international teams. An empathetic and imaginative communicator, he quickly engenders trust and facilitates difficult discussions from a position of calm authority. He has successfully dealt with many difficult people and organisational issues across the globe, often at times of rapid political, economic or business change.

John has extensive international experience. Well-travelled and culturally aware, John has worked across central and eastern Europe, India and North America. He recently worked as HR Director for PwC in the Middle East, covering 12 countries and 2,700 people before and during the Arab Spring. John is an accredited CEDR Mediator and holds an MBA specialising in Finance and an MSc in HR Management.

John Scott

To discuss how we can help just connect directly to Loch Mediation today on

0203 873 1004

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